Common Questions
Frequently asked questions
General
1. What is EVBEZ?
1. What is EVBEZ?
2. How do I start a charging session?
2. How do I start a charging session?
3. What devices are supported?
3. What devices are supported?
Using the app
1. How do I check charger availability?
1. How do I check charger availability?
2. What charging solutions does EVBEZ offer?
2. What charging solutions does EVBEZ offer?
3. Can I monitor my charging session?
3. Can I monitor my charging session?
4. How do I get help with payments or my account?
4. How do I get help with payments or my account?
Account & data
1. Do I need an account to use the EVBEZ app?
1. Do I need an account to use the EVBEZ app?
2. How is my data stored?
2. How is my data stored?
3. How can I request account support?
3. How can I request account support?
Troubleshooting
1. A charging station is not working. What should I do?
1. A charging station is not working. What should I do?
2. My streak looks wrong. How do I fix it?
2. My streak looks wrong. How do I fix it?