Privacy Policy
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Privacy Policy — EVBEZ India
EVBEZ India respects your privacy. This policy explains how we collect, use, store, and share information when you visit our website, use the EVBEZ app, contact us, or use EVBEZ charging services.
Information we collect
We may collect contact details, account information, vehicle and charging-session details, payment-related information processed by our payment partners, location information when you use station-finder features, device and usage data, and messages you send to our support team.
How we use information
We use information to provide and improve charging services, manage accounts and transactions, show relevant station information, help prevent fraud and misuse, respond to support requests, comply with legal obligations, and communicate important service updates.
Sharing information
EVBEZ India may share information with trusted service providers that support payments, cloud hosting, analytics, customer support, and charging operations. We may also disclose information where required by law or to protect the rights, safety, and security of EVBEZ India, our users, or others. We do not sell personal information.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information. We retain information only for as long as needed for the purposes described in this policy, including legal, accounting, dispute-resolution, and operational requirements.
Your choices and rights
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about how it is processed. Some information may need to be retained where required for legal or operational reasons.
Children’s privacy
EVBEZ services are not intended for children. We do not knowingly collect personal information from children without appropriate authorization.
Updates and contact
We may update this policy from time to time. The latest version will be posted on this page with an updated date. For privacy requests or questions, contact EVBEZ India at info@evbez.in.